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 Home > Getting Started with Jackrabbit Care > Import Your Data  Previous Page:  What's Next? 

Import Your Data

If you will be importing data you must read the additional pages in this section:

 

Data Requirements for Import

Import FAQs


 

Topics on this page:

Importing - the Fastest Method to Get Started

Type of Data Imported

Pre-Work in Database

Alternatives to Importing

Importing - the Fastest Method to Get Started

 

We offer a Free Basic Import service to all new clients which consists of uploading your current student and family information, and sometimes your classes or enrollments into your new Jackrabbit Care database. In order to provide a free basic import we require that your files be in certain formats. 

There are two ways to get your data files:

  1. Use an export from your current software program: 
  2. Format your information in Excel: 
  3. You can send us a properly formatted Excel spreadsheet. See the page for instructions. Once we receive your spreadsheet please allow up to two business days for our Import team to do the file conversion and upload.

The success of your import depends upon the cleanliness and accuracy of your current data. It can often be time consuming for our Import Team to clean up your data. To help expedite this process please provide us with clean and complete data files. Contact us at Imports@JackRabbitTech.com and we will work with you to ensure a smooth transition into your new Jackrabbit Care database.  

 

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Type of Data Imported

Jackrabbit Care can import several different fields for you provided that they are in the correct format. Since data exports from other systems can vary widely this is not always the case. Click below to see a list of the fields that we can import if we have good data. Note: Importing can only create new records - it is not possible to edit an existing record.
< Click to see the list of fields that Jackrabbit Care can Import if your data file provides them

  There is about 15 minutes of pre-work to complete in your database before uploading an import file.


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Pre-Work in Database

    1. If you track Immunizations: you must first add Immunization and Medical Requirements in Tools > Edit Settings > Immunizations/Reqs. Add these completely, including the Due fields. Note: your Import file must include Student birth dates for Immunizations/Requirements to populate in the Student record properly. See Student Immunization Records.
    2. If you are including enrollment data: this is entered on tab 3 of our Importer Spreadsheet (Class IDs matched to Student IDs. See Data Requirements for more information.) If including, complete the following four items before import:
      1. Ensure all Class Start and End Times are in the following format: 9:00am, 5:00pm, etc. It is necessary to have the am and pm attached to the time.
      2. Create your Exception Reasons in Tools > Edit Settings > Drop-down Lists > Exception Reasons. These are reasons your center could be closed (Holiday, Renovation, etc.) 
      3. Create Hours of Operation in Tools > Edit Settings > Hours of Operation. These are the hours that your center is open each day.
      4. Create Exceptions in Tools > Edit Settings > Hours of Operation. These are the days your center will be closed, and the reason why (which you created in Step 2 above.)

    After you have completed any required steps above let us know and we can import your file(s). After the files are imported, a special script is run to complete the process. Once completed, we will contact you with the next steps. 

     


    If you plan to do the import yourself, you will need to let us know when it is complete so that we can run the script. 


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    Alternatives to Importing

    1. Use Families > Quick Registration/Add Family to type the information in yourself. See the Getting Started Guide > Step 5 - Add Families/Account section. 
    2. Ask all your families (new and existing) to register online. Bonus of this method: you get the most up-to-date customer information and their e-signature agreeing to your legal policies. See Online Registration / Portal Help for more information. 

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    Page Last Updated: 5/19/2017 10:12 AM

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